At zealkraft.com, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide information that allows you to choose how certain information is used by zealkraft.com.
We value the trust that our customers place in us when they give us personal information. We believe that privacy is more than an issue of compliance and endeavor to manage personal information in accordance with our core value of respect for the individual.
POLICY SUMMARY
The information you share with ZEALKRAFT.COM allows us to provide the products and services you need and want while giving you the very best shopping experience. For example, when you shop on ZEALKRAFT.COM we use what we know about your shopping habits to let you easily reorder products and show you other products that may interest you.
Our Policy outlines:
What Type of Information Do We Collect and How Do We Collect It?
We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions. We collect information from you in a variety of ways when you interact with the US OVER THE PHONE and websites ZEALKRAFT.COM
What Information Do We Collect?
We may collect the following categories of personal information. Not all categories may be collected about every individual:
- Personal identifiers, such as name and address
- Device and online identifiers and related information, such as telephone number and email address
- Internet, application, and network activity, such as cookie IDs and browser visits
- Demographic information, such as age and date of birth
- Financial information, such as credit and debit card numbers and claims information
- Characteristics of protected classifications under state or federal law, such as gender and nationality
- Purchase history information, such as products you have bought, rented and returned
- Location information, such as geo-location information
- Audio, visual, and other sensory information, such as audio and video recordings
- Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors
characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, genetic information, disability, citizenship status, and military and veteran status
How do we collect information?
We may collect information relevant to you in two ways. First, we may collect information directly from you. This could be as part of your interactions over the phone when you call us for inquiries, or when you provide information via our digital properties such as websites.
Second, we will collect such information by observing behavior — either in the “real world” or through our digital properties like websites. Examples our websites tracking visitor activities on our sites, or our digital properties collecting the characteristics of the visiting devices.
Finally, we may obtain such information from independent third parties, independent of you.
How Do We Use Your Personal Information?
We use your personal information to provide you with products and services, such as to fulfill your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.
Some examples include:
- To fulfill your order or requests for services and provide customer service
- To create and maintain your account
- To conduct auditing and monitoring of transactions and engagement
- To conduct marketing, personalization, and third-party advertising
- To protect the security and integrity of our websites, mobile services, and our business, and help prevent fraud
- To update our operational and technical functionality
- To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
- To conduct research and development
- To fulfill our legal function or obligations
That means we’ll use the information to try to figure out what will be useful (or just fun and interesting) to you and others, or we’ll develop new or different products and services. And if we think we’ve found something you might like, we’ll use the information to place or send marketing messages to you that highlight our ideas, and we’ll monitor your response to that message.
Do we Share Your Personal Information Outside zealkraft.com?
We are careful to share your personal information in ways that respect your privacy and only as described in this Policy. We view you as a valued customer, not a product, and we do not sell or rent your personal information to others for money. All of the categories of personal information that we collect have been shared with other companies, for business purposes. We may share your personal information in the following circumstances:
Service Providers
We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or zealkraft maintain facilities.
Marketing Preferences.
When we are sending marketing communications to you, we use the following standards:
We use an opt-in standard for automated phone and text messages, or Email and for sharing personal information with companies outside our corporate family of companies for their use in direct marketing of their products, such as sending you promotions for their products. Opt-in means we will only conduct the activity with your affirmative consent.
We use an opt-out standard for email. Opt-out means we may contact you but will stop upon your request.
If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information.
Please know that, even if you opted out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order.
“Company Feedback and Questions” from the menu to contact the Customer Service Team with questions about this Policy.
Office’s Address is:
zealkraft Corporate
A-12 basement vikaspuri ,
New Delhi-110018
India